ZapCopiers

    Help

    Shipping

    Orders ship the same day from US warehouses. Ground shipping is free on orders over $100.

    Rates and delivery times

    MethodDeliveryCost
    Ground (UPS or FedEx)3 to 7 business days$5.99, free over $100
    2nd day air2 business days$14.99
    Next day air1 business day$29.99

    Every shipment is insured against loss, theft and damage. You receive a tracking number by email as soon as the order ships, and can track it from your account.

    Cut-off times

    Orders placed Monday to Thursday before 4pm ET or Friday before 1pm ET ship the same day. Everything else ships the next business day. Weekends and holidays are not processing days. If you need faster handling, contact us before ordering.

    Check the voltage before you orderFusers and maintenance kits come in 110V and 220V versions. Most US machines use 110V. The wrong voltage can damage the machine and voids the warranty.

    Special delivery requirements

    Tell us before you order if the delivery address needs any of the following. Extra carrier fees apply and are passed on at cost.

    • Liftgate service where there is no receiving dock
    • Residential delivery
    • Inside delivery
    • Limited access locations such as schools, churches and military bases

    Charges billed to ZapCopiers for address corrections or repeated delivery attempts are also passed on to the customer.

    Service area

    We ship to all 50 US states, including Alaska and Hawaii. PO Box addresses are accepted for ground shipping only. Air options need a street address. We do not ship outside the United States.

    Payment verification

    Orders shipped to an address other than the card billing address may need extra verification, which can delay shipping by 1 to 2 business days.

    Questions

    Email hello@zapcopiers.com or call (800) 566-0739 during business hours.