Privacy policy

Your privacy

ZapCopiers fully respects your rights to privacy. This policy outlines how we collect, use, and protect your personal information when you use our website.

Information we collect

We collect information you provide directly, including:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely by our payment providers; we never store card numbers)
• Order history and saved machine models
• Communications with our support team

Email & Communications

We do not share any information you provide to us, including your email and mailing addresses, with any companies outside ZapCopiers, its subsidiaries, affiliates, or necessary payment processors. If you choose to receive promotional materials, we may contact you using the email or mailing address you provided. You can opt out of promotional communications at any time by clicking "unsubscribe" in any marketing email or by contacting us directly.

How we use your information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and tracking info
• Respond to compatibility questions and support requests
• Improve our products, search, and compatibility data
• Send promotional communications (only with your consent)
• Complete transactions you request through this website

Cookies

When you visit ZapCopiers, we may place a small text file called a "cookie" in your browser. Cookies help us maintain your shopping cart, remember your preferences, and analyze site traffic to improve your experience. A cookie cannot be read by any website other than the one that set it. You can control cookie settings through your browser preferences.

Analytics & Advertising

We may utilize the following analytics and advertising features:

• Remarketing with Google Analytics
• Google Analytics Demographics and Interest Reporting
• Google Display Network Impression Reporting

You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.

Information sharing

We do not sell your personal information. We share data only with service providers who help us operate: payment processors, shipping carriers, and email delivery services. These providers are bound by confidentiality agreements. By providing us with your information, you agree to allow us to utilize it to complete all transactions you request through this website.

Data security

We implement industry-standard security measures to protect your personal information. All transactions are processed using 256-bit SSL encryption. Payment data is handled by PCI-compliant processors.

Your rights

You can access, update, or delete your personal information at any time by logging into your account or contacting us. If at any time you believe we have not followed this policy, or if you would like your information removed from our system, please contact us and we will make reasonable efforts to resolve the issue.

Policy changes

Any policy changes will be communicated via our website and updated immediately upon changing. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

Questions about this privacy policy? Contact us at hello@zapcopiers.com