Order Cancellations
Changed your mind? Let us know as soon as possible and we'll do our best to stop or adjust your order before it ships.
How to Cancel or Modify an Order
Contact us as soon as possible for any cancellations. If the order hasn't shipped yet, we can modify or cancel it. Once shipped, you'll need to use our return process.
The fastest way to reach us is by phone during business hours, or email us anytime with your order number and the change you'd like to make.
Before Your Order Ships
We process orders quickly—often within a few hours. If you need to cancel or change an item, shipping address, or payment method, contact us immediately. We'll confirm whether the order is still stoppable and make the requested changes when possible.
- Same-day orders: call as early as possible for the best chance of stopping shipment.
- Email requests are time-stamped; include your order number for fastest service.
After Shipment
Once an order has shipped, it can no longer be cancelled. You'll need to follow our Returns and Refunds process to send the item back.
Contact Us
Need Help With Something Else?
For questions about shipping, returns, or warranty coverage, visit our support pages or reach out directly.